 Warranties & Service Agreements
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Total Plus Support
| Incentive-Based Service
Why Choose Beckman Coulter Service?
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ISO 9001 Certified Field Service Organization
Factory trained and certified engineers. Fast and accurate repair
increases uptime and eliminates frustration.
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Authentic Replacement Parts
Manufactured or rebuilt to latest engineering specifications. Your instrument investment is protected with parts of latest engineering design and quality. All parts are tested before stocked.
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Experience
Our field service engineers have a reputation that is unmatched in the industry. The average service representative has
more than 15 years experience as a Beckman Coulter Field Service Engineer.
With more than over 800 engineers in North America, you have reasonable access to a very powerful knowledge base.
PROService: On-Line Remote Diagnostic Service
This automated monitoring service uses the Internet to gather instrument information without operation intervention. System experts can identify potential technical issues from a remote location and resolve them before they impact your lab's operating efficiency.
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Convenient Service, On-Call and On-Site
Beckman Coulter offers the same quality support for
laboratories who use our services on a time and materials
basis. All you need is the
System ID number for your instrument and we will process your support request either
on-line or at one of our technical centers.
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