What is a System ID?

Your instrument’s System Identification Number is your key to Beckman Coulter’s world-class service and support. Use it to identify yourself whenever you call-in or log-in for technical assistance. Each instrument is assigned a unique identification number for tracking purposes. That number will be shown on a sticker that is affixed in a prominent location on your instrument.

Please keep your System Identification Number accessible and readily available. If you do not already have a System Identification Number, click here to find it using our Serial Number cross reference feature or contact the Beckman Coulter Customer Technical Support department.

Does your System ID match the instrument displayed?

Be sure to update your information from the "validation box" that appears on the bottom right of the screen following System ID input. Give us your e-mail address so that we can correct the information in our databases and confirm those updates with you.

Did the System ID give you the wrong instrument?

Be sure to update your information from the "validation box" that appears on the bottom right of the screen following System ID input. Give us your e-mail address so that we can correct the information in our databases and confirm those updates with you.

How do I find my own System ID number?

Most of our installed instruments have a sticker installed denoting the assigned ID number for that instrument. If you do not have the number readily available click here to use the Serial Number cross reference feature.